To whom it may concern:

1. The Associaçao para Empoderamento da Rapariga - MUVA has received financing from the Agence Française de Développement (AFD). The Client intends to apply a portion of the funds to eligible payments under the contract for which this Request for Proposals is issued.

2. MUVA now invites proposals from a short list of consultants to provide the following consulting Services: Provision of Technology Support Services. More details on the Services are provided in the Terms of Reference (TOR).

3. A Consultant shall be selected under the selection method based on quality and cost. The candidate’s demonstrated experience in providing a manned helpdesk able to respond in a timely manner to requests for support; as well as their ability to utilise helpdesk management software, provide onsite device fixes, and solve first and second level technical calls; and their knowledge/skills in Portuguese shall be critical criteria in the selection.

4. This Request for Proposals includes the following documents:
 This Letter of Invitation;
 The letter of Submission of the Proposal;
 Technical Proposal;
 Financial Proposal;
 Terms of Reference;
 Standard Form of Contract.


5. Your proposal shall comprise your Proposal Submission Form, a Technical Proposal (including curriculum vitae (CV)), a Financial Proposal net of taxes and the signed Statement of Integrity. The proposal should be addressed to the MUVA NGO and to the attention of Tercio Cumbi and be sent to the following email addresses tercio@ligada.org and shelsya@ligada.org. Proposals should be received by 17 December, 2021, at 2:30pm Africa Central Time. If necessary, you may request any clarifications by sending an email to the same email address.

Yours sincerely,

Lucia Bernadette
President